Please check tutorial guide or Click on icon top right on the Geo-Tag screen to know how to Geo-Tag your property accurately.
Any kind of properties can be geo-tagged based on your requirement as the service contains both point and polygon features.
Go to Dashboard of App services check on “My Properties” to find your Geotagged assets.
The free plan allow you to tag Three properties (Only point feature) which can be stored permanently. Choose standard or premium packs if you want to tag more than Three along with additional features like image and document uploading and draw boundaries.
For subscription tap on icon > pricing > Geo Tag select on type subscription you want.
If you are on free pack, you can’t upload any images or pdf files. Buy standard or premium pack to upload the same.
Please go through our tutorial guide thoroughly to mark your property accurately. If the problem still exists mail us at customercare@mapmyland.in
As long as your subscription is live. You can reload your data once you renew your subscription.
Data backup service is available for all users upto Three years from date of subscription expiry.
You can view your Geo-Tagged details immediately after renewal of your subscription within Three years.
You can only share Geo-Tagged location.
If you still want to share details of Geo-Tagged location, you can share PDF file by clicking on print option available on pop-up screen showing details of property.
You can upload maximum of 250 MB for 10 Geo-Tags.
This may occur in case if you have exceeded file upload size of 250 MB. If not, take the screen shot of your technical error and mail to us customercare@mapmyland.in mail id. We look into the issue immediately to resolve.
Mapmyland does not view or authenticate the data uploaded by you. You are the sole responsible for the data uploaded by you.
However, we recommend you to Geo-tag your own property details.
You can only download PDF files uploaded by you. Attributes and images can be downloaded in a single PDF format.
Download files are available in File Manager > Mapmyland for Andriod OS.
Edit option provided only for standard or premium plan subscribers. You can use edit option for your Geotagged property.
Memberships once subscribed cannot be cancelled.
No, as Memberships once subscribed cannot be cancelled.
You will receive a mail once plan is subscribed successfully. In case you didn’t get mail or subscription is not reflecting in application. Please write to us at customercare@mapmyland.in from your registered email id.
Standard plan is for period of one year and if you subscribe to premium plan after completion of say 6 months, your new subscription period will be 3 years from date of last subscription.
We suggest you renew the plan at the end of 11th month in order to use the subscription fully.
We regret to hear about that, but our app works perfectly with verified credentials. Please ensure that you verified your credentials.
If you still facing problem in logging in reset your password.
Please visit play store to know about technical requirements to be met to install our Application on your device.
Check on > Payments to know all your transactions
In case you forget your password, you can reset option.
In case if you forget registered email id. Account can’t be retrieved.
Please check your network connection and cross check your mobile number. If still problem exists email us at customercare@mapmyland.in
We designed our app with utmost security features. We recommend you not to share your credentials with any third party to maintain your data privacy.
Please check tutorial guide or Click on top right on the Easy To Locate screen to know how to draw your custom route accurately
Make sure that points are chosen on the road. Zoom to maximum extent to accurately locate the point on the road.
If still route is not drawn between the points, the road may be inaccessible by Four-wheeler or there could be base map error.
To share your customised route details, tap on icon.
Anyone can use this service as it is available free of cost and to help the users to avoid navigation errors/ road blocks/ road diversions in reaching their destination places hassle free.
You can draw up to 10 points excluding source and destination points.
You have your land details (in the form of Sale Deed / any other legal ownership document) but you don’t know its location. KYL will identify your land based on the land details provided.
We will send you the report within 10 working/Business days (Monday to Friday).
We sincerely hope that such a situation should not arise because our team starts working on your request right away after receiving your payment.
But in rare cases where you wish would cancel the order; you may do so within 24hrs full refund will be initiated. We will refund 75% of your amount within 24 - 48 Hours. No amount will be refunded if you cancel after 48 hours of your payment.
Please make a request on Survey My Land service. Our team will get in touch with you within 24 hours.
We recommend that you enter accurate details at the time of submitting the request itself because our team starts working on your request immediately after receiving your payment.
But in a rare event that you entered incorrect information; you can edit the info within 24 hrs of submitting your request free of cost.
After 24 hours, you will not be able to change the information and you will need to submit a fresh request by paying the complete fee.
This may happen if the revenue villages are divided or new survey numbers assigned or change in village name, taluka etc., post your land registration. In case we detect any discrepancy, we will highlight the same in our final report.
Alternatively, if you find any discrepancy please bring it to our notice by sending an email to customercare@mapmyland.in from your registered email id. We will review and submit our analysis.
In case the details provided by KYL are wrong, we will refund the entire amount.
In such case, request / query to be raised within 15 working days of order delivery.
You will get your report in two ways -
i. sent as an attachment to your registered email id.
ii. You can also download from KYL dashboard > My Orders.
You can download your report up to One Year from the date of submitting your request.
No. It is not possible to mark the precise boundaries of the Land. We will provide the coordinate of the survey number in which your land is located.
No. It is mandatory to provide revenue village name and survey number of the land and upload clear layout map.
Uploading document is not mandatory. However, attaching documents will help us in two ways.
If we fail to provide you with the report within 10 working days, we will refund the entire amount unconditionally.
Currently the service is available in 3 states of India. We are planning to extend our services to the other states as well in a phased manner.
No. Though the report is precise and genuine, it cannot be used as evidence in the court of law. But it will serve as good evidence to
Your refund amount depends on our cancellation policy. Please read our cancellation policy to know if you are eligible for a refund and the exact amount of refund.
If you are eligible for a refund, then your refund amount will be credited to the original payment mode and it will reflect in your bank / card within 15 working days. In case of any delay / issues you can always write to - customercare@mapmyland.in
As of now only INR (Indian Rupees) is supported through payment gateway.
It will depend on the nature of work. Our team will discuss with you and explain the details within 24 hours (Mon – Fri) of request raised.
Our team will explain the payment methods.
Currently we provide survey solutions on Pan India basis.
write to us at customercare@mapmyland.in