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Terms and Conditions:

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of www.mapmyland.in website and mobile application.

1. TERMS OF USE

a) These terms of use (the “Terms of Use”) govern your use of our website www.mapmyland.in (the “ Website”) and our “Mapmyland” application for mobile and handheld devices (the “ App”). The Website and the App are jointly referred to as the “Platform”. Please read these Terms of Use carefully before you use the services. If you do not agree to these Terms of Use, you may not use the services on the Platform, and we request you to uninstall the App. By installing, downloading or even merely using the Platform, you shall be contracting with Mapmyland and you signify your acceptance to the Terms of Use and other Mapmyland policies (including but not limited to the Cancellation & Refund Policy, Privacy Policy and Take Down Policy) as posted on the Platform from time to time, which takes effect on the date on which you download, install or use the Services, and create a legally binding arrangement to abide by the same.

b) The Platform is operated and owned by Deltacons Technologies Private Limited, a company incorporated under the Companies Act, 2013 and having its registered office at No. 8-2-238/A/5/42, Venkateshwara Hills Colony, Road No. 3, Banjara Hills, Hyderabad – 500 034. For the purpose of these Terms of Use, wherever the context so requires, ”you” shall mean any natural or legal person who has agreed to become a buyer or customer on the Platform by providing Registration Data while registering on the Platform as a registered user using any device. The terms “Mapmyland”, “we”, “us” or “our” shall mean Deltacons Technologies Private Limited.

c) Mapmyland enables transactions between Deltacons Technologies Pvt. Ltd. and buyers, dealing in providing the services related to Geo-Tagging of Your Property, Drawing your customized routes, identifying location by using minimum available details and requesting for survey works using advanced precise instruments (“Platform Services”). The buyers (“Buyer/s”) can choose and place orders (“Orders”) on the Platform for selected services and Mapmyland enables delivery of such orders/ requests of serviceable states across India (“Delivery Services”). The Platform Services and Delivery Services are collectively referred to as “Services”.

2. AMENDMENTS

These Terms of Use are subject to modifications at any time. We reserve the right to modify or change these Terms of Use and other Mapmyland policies at any time by posting changes on the Platform, and you shall be liable to update yourself of such changes, if any, by accessing the changes on the Platform. You shall, at all times, be responsible for regularly reviewing the Terms of Use and the other Mapmyland policies and note the changes made on the Platform. Your continued usage of the services after any change is posted constitutes your acceptance of the amended Terms of Use and other Mapmyland policies. As long as you comply with these Terms of Use, Mapmyland grants you a personal, non-exclusive, non-transferable, limited privilege to access, enter, and use the Platform. By accepting these Terms of Use, you also accept and agree to be bound by the other terms and conditions and Mapmyland policies (including but not limited to Cancellation & Refund Policy, Privacy Policy and Notice and Take Down Policy) as may be posted on the Platform from time to time.

3. ACCOUNT REGISTRATION OR USE OF THE PLATFORM

a) You may access the Platform by registering to create an account (“Mapmyland Account”) and become a member (“Membership”) The Membership is limited for the purpose and are subject to the terms, and strictly not transferable. As part of the functionality of the Platform services, you are required to verify your e-mail address and mobile number provided during registering with Mapmyland.

b) We will create your Mapmyland Account for your use of the Platform services based upon the personal information you provide to us or that we obtain via verification of account, as described above. You may only have one Mapmyland Account and not permitted to create multiple accounts. If found, you are having multiple accounts, Mapmyland reserves right to suspend such multiple account without being liable for any compensation.

c) You agree to provide accurate, current and complete information during the registration process and to update such information to keep it accurate, current and complete.

d) We reserve the right to suspend or terminate your Mapmyland Account and your access to the Services (i) if any information provided during the registration process or thereafter proves to be inaccurate, not current or incomplete; (ii) if it is believed that your actions may cause legal liability for you, other users or us; and/or (iii) if you are found to be non- compliant with the Terms of Use.

e) You are responsible for safeguarding your password. You agree that you will not disclose your password to any third party and that you will take sole responsibility for any activities or actions under your Mapmyland Account, whether you have authorized such activities or actions. You will immediately notify us of any unauthorized use of your Mapmyland Account.

f) Services purchased from the Platform are intended for your personal use and you represent that the same are not for resale or you are not acting as an agent for other parties.

g) Land details report provided to you in Mapmyland are solely for your personal information and cannot be produced as a document of evidence in any legal matters or court of law.

h) If a third party (Other than the customer who bought our service) makes any objections on the land details report provided, Make My Map has no binding/ obligation to respond to the third party.

i) The report or any/all contents in the report that is provided by Mapmyland service shall not be used for any litigation purpose. In the event that such a situation arises, Mapmyland has no binding on any such issues.

j) You must accept all terms and conditions at the time of placing the order, including legal disclaimer, to process the order.

4. BOOKINGS AND FINANCIAL TERMS

a) The Platform allows you to procure the land details or identify the land location based on the details provided by you.

b) We use GIS technology for identification of location based on the inputs provided. These records are updated periodically by a competent authority.

c) The order placed by the customer shall be subject to the terms and conditions set out in these Terms of Use including, but not limited to availability of details.

d) As a rule, all orders placed on the Platform are treated as confirmed.

e) However, upon your successful completion of booking an order, we may send confirmation email to your registered e-mail address provided during registration.

f) It is clarified that Mapmyland reserves the right to not to process your order raised for Know Your Land and Survey My Land services in the event you are unavailable when our team makes reasonable number of attempts to reach out to you on the phone / not responding to emails. We may cancel the order and in such an event, the provisions of the cancellation and refund policy below shall be applicable.

g) All payments made against the services on the Platform by you shall be in Indian Rupees only. The Platform will not facilitate transactions with respect to any other form of currency with respect to the purchases made on Platform. You can pay by

  • i. credit card or debit card or net banking;
  • ii. any other RBI approved payment method at the time of booking an order; or
  • iii. credit or debit card or cash at the time of delivery (In some cases).

h) You understand, accept and agree that the payment facility provided by Mapmyland is neither a banking nor financial service but is merely a facilitator providing an electronic, automated online electronic payment, receiving payment on delivery, collection and remittance facility for the transactions on the Platform using the existing authorized banking infrastructure and credit card payment gateway networks. Further, by providing payment facility, Mapmyland is neither acting as trustees nor acting in a fiduciary capacity with respect to the transaction or the transaction price.

i) You agree to pay us for the total amount for the order placed by you on the Platform. We will collect the total amount in accordance with the terms and conditions of these Terms of Use and the pricing terms set forth. Please note that we cannot control any amount that may be charged to you by your bank related to our collection of the total amount, and we disclaim all liability in this regard.

j) In connection with your order, you will be asked to provide customary billing information such as name, billing address and credit card information either to us or our third-party payment processor. You agree to pay us for the order placed by you on the Platform, in accordance with these Terms. You hereby authorize the collection of such amounts by charging the credit card provided as part of requesting the booking, either directly by us or indirectly, via a third-party online payment processor or by one of the payment methods described on the Platform. If you are directed to our third-party payment processor, you may be subject to terms and conditions governing use of that third party’s service and that third party’s personal information collection practices. Please review such terms and conditions and privacy policy before using the Platform services. Once your confirmed booking transaction is complete you will receive a confirmation email summarizing your confirmed booking.

k) The final tax bill will be issued by us to the Buyer along with the order. All applicable taxes and levies, the rates thereof and the manner of applicability of such taxes on the bill are being charged and determined by the Merchant. Mapmyland holds responsibility for the legal correctness/validity of the levy of such taxes.

l) The prices reflected on the Platform are determined solely by Mapmyland.

m) Disclaimer: Prices on any services as is reflected on the Platform may due to some technical issue, typographical error or product information supplied by Merchant be incorrectly reflected and in such an event Merchant may cancel such order(s).

5. CANCELLATIONS, MODIFICATIONS AND REFUNDS

5.1. Cancellation

You are eligible for cancellation of order for only Know Your Land Service.

i) If you wish to cancel the order;

  • 1) You may do so within 24 Hrs after making your payment. Mapmyland will refund 100% of your amount.
  • 2) If you cancel the order between 24 and 48 hours, we will refund 75% of the full amount.
  • 3) No amount will be refunded if you cancel after 48 hours of your payment.

ii) We reserve the sole right to cancel your order in the following circumstances:

  • 1) In the event of the designated details are not available in the public domain or details given are wrong.
  • 2) failure to contact you by email address at the time of confirming the order booking;
  • 3) failure to deliver your order due to lack of information or authorization from you at the time of delivery; or
  • 4) Providing insufficient details or Incorrect details by you at the time of booking the order; or

In such an event, the refund will be initiated on a case by case basis and those of you eligible for a refund will be entitled for refund of complete amount.

Our discretion is final for issue of a refund in the above circumstances.

5.2. Modification of Information

We recommend that you enter accurate details at the time of submitting the request itself because our team starts working on your request immediately after receiving your payment.

  • In a rare event that you entered incorrect information; you can edit the info within 24 hrs of submitting your request free of cost.
  • After 24 hours, you will not be able to change the information and you will need to submit a fresh request by paying the complete fee.

5.3. Refunds

I. You shall be entitled to a refund in the following circumstances:

  • a) If Mapmyland fails to provide land report within 10 days as committed – 100% refund
  • b) If you are cancelling the order within 24 Hrs (100% refund) / between 24 and 48 hours (75% refund)
  • c) If we cannot process your order because of unavailability of your land information in the public domain - 100% refund

Our decision on refunds shall be at our sole discretion and shall be final and binding.

  • All refund amounts shall be credited to your account within 5-6 business days in accordance with the terms that may be stipulated by the bank which has issued the credit / debit card.

II. You will not be eligible for any refund if:

  • a) If provided wrong details at the time of your order and do not modify the info within 24 hours
  • b) Cancelling after 48 Hrs of placing order.

6. INTELLECTUAL PROPERTY

  • We are either the owner of intellectual property rights or have the non-exclusive, worldwide, perpetual, irrevocable, royalty free, sub-licensable (through multiple tiers) right to exercise the intellectual property, in the Platform, and in the material published on it.
  • You may print off one copy, and may download extracts, of any page(s) from the Platform for your personal reference and you may draw the attention of others within your organisation to material available on the Platform.
  • You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
  • You must not use any part of the materials on the Platform for commercial purposes without obtaining a licence to do so from us or our licensors.
  • If you print off, copy or download any part of the Platform in breach of these Terms of Use, your right to use the Platform will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

7. CONTACT US

Please contact us for any questions or comments (including all inquiries unrelated to copyright infringement) regarding this Platform.

In accordance with Information Technology Act, 2000 and rules made there under, the contact details of the Grievance Officer are provided below:

Deltacons Technologies Private Limited
Reg Office:
No. 8-2-248/A/5/42,
Venkateshwara Hills Colony, Road No. 3,
Banjara Hills, Hyderabad – 500 034, Telangana, India.
Phone: +91 - 040- 4346 3741
Email: customercare@mapmyland.in   
Time: Mon – Fri (10:00 - 17:00)

8. DELIVERY POLICY:

  • a) General Information
    As a general rule, all orders placed are considered on website are treated as confirmed. In case if Mapmyland fails to provide the information for Know Your Land service, we will notify you and refund you the total amount of your order, using the original method of payment.
  • b) Delivery Method for Know Your Land and Survey My Land:
    • o Know Your Land:
      • a) Your report will be sent an attachment to your registered email id.
      • b) You will also be able to download your report online by logging on to our application with your customer id and password.
    • o Survey My Land:
      • Survey details will be provided through e-mail id provided by you during request submission.
  • c) Delivery Time for Know Your Land and Survey My Land
    • Know Your Land:
      • o We will send you the report within 10 working/Business days (all Saturdays and Sundays are considered as holidays) and If we fail to provide you with the report within 10 working days, we will refund the entire amount unconditionally. 
      • o Any changes made in the request will be considered as new request and time for delivery of report will start from the date and time of editing the request.
    • Survey My Land:
      • o Our team will contact you within 24 working/ business hours.
      • o Survey Time will depend on type of requirement by the user. However, our team will explain you in detail about the delivery time and cost.
  • d) Delivery Costs
    Since we are delivering the report through e-mail only, we do not charge additional charges towards delivery cost. However, in case if you require survey data in hard copies, delivery cost will be intimated by our team in advance.
  • e) Discrepancies in Request Raised.
    In case we detect any discrepancy found by KYL, we will mention the same in the remarks of our final land details report.
    Alternatively, if you find any discrepancy please bring it to our notice by sending an email to customercare@mapmyland.in from your registered email id along with order ID. We will review and submit our analysis.
    In case the details provided by KYL are wrong, we will refund the entire amount
  • f) Questions
    If you have any questions about the delivery of your order, please contact us at customercare@mapmyland.in.

9. PRIVACY POLICY:

Mapmyland ("us", "we", or "our") operates the www.mapmyland.in website (the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from www.mapmyland.in

a). Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Your personal registration information, including but not limited to accounts, username and any other information set by you as sharable, will be seen by users with whom you share documents or collaborate.

The shared information is for the sole purpose of identification of the owner of the document.
Our Products will ask for the following permissions during regular operation:

  • 1. Storage: Access to device storage in order to read and manage documents.
  • 2. Camera & Album: Using your device’s camera and photo album to take photos for uploading the same in your Tagged location.
  • 3. Location: Depending on the services that you use, and your app settings or device permissions, we may collect your precise or approximate location information as determined through data such as GPS.
  • 4. Phone: Accessing the equipment ID for bounding Premium Membership to your device or for use without sign-in.
  • 5. Cookies: When accessing our webpage, we use cookies to provide you with necessary services.

It is required to grant these permissions otherwise the stated functions may not work as intended.

b). Types of Data Collected

Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally, identifiable information may include, but is not limited to:

  • i. Email address
  • ii. First name and last name
  • iii. Phone number
  • iv. Address, State, Province, ZIP/Postal code,
  • v. Cookies and Usage Data

c). Usage Data

We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your device Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

d). Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

e). Use of Data

Mapmyland uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

f). Transfer of Data

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Data to India and process it here.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Mapmyland will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

g). Disclosure of Data

Legal Requirements: Mapmyland may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Mapmyland
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

h) Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. However, in order to secure the data we are using cloud services to store the data and retrieve the same by you whenever required or logged in to new devices.

i) Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

j) Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

k) Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

l) Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

m) Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email : customercare@mapmyland.in

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